I think of you every day and will always remember the generosity of our surrogate. I hope you can remind her of how much we love her.

Thank you for doing what the Lord has called you to do. With hearts overflowing.

You have given a window of hope which was not available to us in England and you have made a difficult journey very smooth with your thoughtfulness and efficiency. With love and admiration for all your wonderful work.

With three failed IVF cycles in four years and an impending surgery, we had some apprehension about beginning a new process, particularly one with complicated emotional and financial elements. However, you made us completely at ease with your warmth and professionalism. When we left your office, we were not only relieved by also elated, confident we were on the right path.

Also, we can’t thank you enough for bringing our surrogate to us. Thank you for recommending her and for going out of your way to retain her for us. You were, of course, absolutely right she is a lovely woman and we are thrilled to have her as our Surrogate.

What you provide is such a special gift to people. We hope you know that, regardless of the outcome, we are enormously grateful. You have given us back a sense of joy about becoming a family, along with confidence, peace of mind and hope.

With sincerest thanks.

I will never forget that night you called! It was the start of something very special and very life altering! I knew that night on the phone that you touched me deeper than anyone had in a long time. I felt peace and comfort. I didn’t feel afraid anymore. I couldn’t explain it, I just knew that this was it. Our journey had begun. I remember being so nervous to meet our Surrogate Angel. You see I’m a very introverted person. I keep to my family and my closest friends. It’s my comfort zone. But this just felt right.

I knew I had to get through the awkward beginning and that things would get more comfortable. I trusted my gut and kept going. I remember driving to meet her that night. Feeling like I was going to be ill. My husband kept saying it's ok to take a deep breath. My best friend called to say that our surrogate would be as nervous as I was. It was ok. I seriously felt sick. Then I saw her and we hugged and it all went away. Every nerve in my body calmed. I felt like I had known her my whole life. I can’t describe that night to you but it was another life altering event for me. I had hope!!

My relationship with our Surrogate has grown much deeper than surrogacy. She is like a sister to me. Honestly this journey is filled with lots of personal emotional moments. Moments you thought you’d only share with your husband. Moments that forever change your life. And my moments just wouldn’t be the same without her. I couldn’t have climbed this mountain alone and there is no one else I would have wanted to climb it with.

I actually now wake up everyday thankful for my losses, grateful for my journey. Because it is those losses and this journey that have brought me my amazing children and an extension of my family I can’t imagine life without. So thank you. Thank you from the bottom of my heart. You gave me these gifts!! And for that I am eternally grateful!!

Lots of love and gratitude,

Intended Mother

We had a wonderful experience and would have to say without a doubt that your agency had the best staff and service levels. From the beginning we were treated with respect and confidentiality, making us feel like we were the only customer you were dealing with, which we knew was not the case. Each staff member that we came in contact with was courteous, thorough, and friendly, while also processing our paperwork and requests promptly. Overall the process went very smoothly and you and your staff made us feel like we were a member of your family.

As you know first hand, going through the egg donation process as a recipient is an emotional journey, mainly what you experience getting to this point, and you and your staff made us feel right at home. I can see why you have wonderful relationships with your donors as well as your customers.

Thanks again for a wonderful experience! My husband and I are so appreciative of the service you provide; we have an incredible son because of it!

The attention and goodness the team gave to me was familiar. Everyone at HRC, again, was flawless. The union you have with HRC was a match made in heaven.

Thank you for the amount of research you have put into this enterprise that I can’t even call a business. For your work transcends any label for it is vast and multidimensional and beyond words.

Having had an uncomfortable experience elsewhere in the process, we came to your agency with some apprehension. But your expertise and obvious love for your work sets us at ease. As the process unfolded, we became increasingly aware and more appreciative of the screening and insight shown with your initial recommendation (who ultimately became our donor). We send you all good thoughts and best wishes for the future and would not hesitate to recommend you to others.

How do you thank someone for volunteering to give the gift of life? There’s no format for such a letter. There’s no greeting card from Hallmark (at least not yet). So instead, we’ll just tell you from our hearts how enormously lucky we feel to have connected with you.

Our whole experience in Los Angeles was a beautiful one for us, and you put it all together! Dr. XXXXX could not have been more professional and compassionate throughout the whole time with our donor! What a complete delight! I’m so glad you gave us the opportunity to meet her. We both could not have been happier after visiting with her.  I admire you so much for the important work you do. It is amazing to think how many lives you have touched and the many dreams that you have made come true.

You put us at ease right from the start. You are always positive and yet realistic and straight forward. I think you are a pioneer in your field and we hope that all donor programs follow your lead. You know as well as we do that infertility is hard enough to deal with, without it being clinical and impersonal.

What we didn’t know when we were told your name was “who you were.” We didn’t know the passion and professionalism and compassion with which you pursue your calling. We do now. Thank you. Thank you. Thank you. Thank you.

We really feel we were meant to find our donor that has helped us build our family. Our first two choices had already been selected, but in that time Katie had joined you and she was the perfect choice for us.

I know in years to come that I will share the story of this wonderful woman who I met thanks to you and your team. It is still early days, but we will keep you updated. The first scan is next Wednesday, so I will let you know how that goes.

Infertility is emotionally draining enough. Trying to find a suitable donor felt like a daunting voyage into completely uncharted territory. But beginning with our first call to you, we felt we were in competent, professional hands. Not only were they great at what they do, they were warm, caring, and empathetic. We never felt like they were processing a transaction but, rather, that they cared about us and wanted to see us be able to have a family. They sincerely care about their donors, surrogates, and intended parents. Thank you Hatch, for making our journey so wonderful!!